All Systems Operational
PPRO Infrastructure ? Operational
Girogate: Transaction Processing Platform Operational
Girogate: Transaction Redirector Operational
Girolink: Boarding Platform Operational
Girocount: Billing Machine Operational
LATAM Processing ? Operational
LATAM Billing ? Operational
Payment Methods ? Operational
Alipay Operational
Bancontact Operational
Blik Operational
Blik OneClick Operational
Boleto - Brazil Operational
Creditcard Acquiring Operational
Credit Card - Argentina Operational
Credit Card - Brazil Operational
Credit Card - Chile Operational
Credit Card - Colombia Operational
Credit Card - Mexico Operational
Credit Card - Peru Operational
Entercash Operational
eps Operational
giropay Operational
iDEAL Operational
Klarna Operational
Klarna Sofort Operational
MB multibanco Operational
MyBank Operational
OXXO - Mexico Operational
PagoFacil - Argentina Operational
paysafecard Operational
PayU Operational
PostFinance Yellowpay Operational
Przelewy24 Operational
Qiwi Operational
RapiPago - Argentina Operational
SafetyPay Operational
SEPA direct debit Operational
SEPA Payout Operational
Trustly Operational
TrustPay Operational
Other ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Przelewy24: Scheduled Maintenance Dec 1, 00:00-02:00 UTC
A scheduled maintenance window has been announced for: Przelewy24. The service might be degraded between: 2021-12-01 00:00:00 & 2021-12-01 02:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Posted on Sep 8, 03:03 UTC
Bancontact: Scheduled Maintenance Dec 2, 05:00-06:00 UTC
A scheduled maintenance window has been announced for: Bancontact. The service might be degraded between: 2021-12-02 05:00:00 & 2021-12-02 06:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Posted on Nov 18, 14:05 UTC
Przelewy24: Scheduled Maintenance Dec 3, 21:00 - Dec 4, 01:30 UTC
A scheduled maintenance window has been announced for: Przelewy24. The service might be degraded between: 2021-12-03 21:00:00 & 2021-12-04 01:30:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Posted on Nov 30, 15:36 UTC
Przelewy24: Scheduled Maintenance Dec 3, 22:59 - Dec 4, 04:00 UTC
A scheduled maintenance window has been announced for: Przelewy24. The service might be degraded between: 2021-12-03 22:59:00 & 2021-12-04 04:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Posted on Nov 30, 15:32 UTC
Past Incidents
Nov 30, 2021
iDEAL: Resolved Service Disruption
Resolved - The service disruption for iDEAL has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcements emails for further details.
Nov 30, 14:33 UTC
Update - Investigations continue with the root cause identified external to PPRO. Our support teams are in close collaboration with the Payment Method and are awaiting their finding and resolution steps.
Nov 30, 11:51 UTC
Identified - An issue has been identified and technical teams are working towards resolving the situation.
Nov 30, 10:38 UTC
Blik: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 30, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 23:32 UTC
Scheduled - A scheduled maintenance window has been announced for: Blik. The service might be degraded between: 2021-11-29 23:30:00 & 2021-11-30 02:30:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 29, 18:30 UTC
Nov 29, 2021
Przelewy24: Resolved Service Disruption
Resolved - The service disruption for Przelewy24 has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcements emails for further details.
Nov 29, 22:42 UTC
Identified - An issue has been identified and technical teams are working towards resolving the situation.
Nov 29, 22:39 UTC
Nov 28, 2021
Przelewy24: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 28, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 23:00 UTC
Scheduled - A scheduled maintenance window has been announced for: Przelewy24. The service might be degraded between: 2021-11-27 23:00:00 & 2021-11-28 08:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 26, 14:47 UTC
eps: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 28, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 01:03 UTC
Scheduled - A scheduled maintenance window has been announced for: eps. The service might be degraded between: 2021-11-28 01:00:00 & 2021-11-28 05:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 25, 08:36 UTC
giropay: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 28, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 01:03 UTC
Scheduled - A scheduled maintenance window has been announced for: giropay. The service might be degraded between: 2021-11-28 01:00:00 & 2021-11-28 05:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 25, 08:34 UTC
Nov 27, 2021
giropay: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 27, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 01:01 UTC
Scheduled - A scheduled maintenance window has been announced for: giropay. The service might be degraded between: 2021-11-27 01:00:00 & 2021-11-27 01:30:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 19, 02:07 UTC
eps: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 27, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 01:01 UTC
Scheduled - A scheduled maintenance window has been announced for: eps. The service might be degraded between: 2021-11-27 01:00:00 & 2021-11-27 01:30:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 19, 02:05 UTC
Nov 26, 2021
giropay: Resolved Service Disruption
Resolved - The service disruption for giropay has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcements emails for further details.
Nov 26, 08:27 UTC
Update - An issue has been identified and technical teams are working towards resolving the situation.
Nov 26, 07:49 UTC
Identified - As of 2021-11-26 06:10:00 UTC, due to an increase of impact, this is issue is classified as full service disruption.
Nov 26, 06:39 UTC
Investigating - As of 2021-11-26 06:10:00 UTC, due to an increase of impact, this is issue is classified as full service disruption.
Nov 26, 06:28 UTC
Identified - An issue has been identified and technical teams are working towards resolving the situation.
Nov 26, 05:43 UTC
eps: Resolved Service Disruption
Resolved - The service disruption for eps has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcements emails for further details.
Nov 26, 08:22 UTC
Update - An issue has been identified and technical teams are working towards resolving the situation.
Nov 26, 07:47 UTC
Identified - The issue still persists. We are in the contact with payment scheme. An update will be provided accordingly.
Nov 26, 06:40 UTC
Monitoring - The service disruption has reportedly been resolved and we will monitor the situation closely before closing the incident.
Nov 26, 06:11 UTC
Identified - An issue has been identified and technical teams are working towards resolving the situation.
Nov 26, 05:22 UTC
eps: Resolved Service Disruption
Resolved - The service disruption for eps has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcements emails for further details.
Nov 26, 00:03 UTC
Monitoring - The service disruption has reportedly been resolved and we will monitor the situation closely before closing the incident.
Nov 25, 23:52 UTC
Identified - An issue has been identified and technical teams are working towards resolving the situation.
Nov 25, 23:27 UTC
Nov 25, 2021
iDEAL: Resolved Service Disruption
Resolved - The service disruption for iDEAL has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcements emails for further details.
Nov 25, 17:57 UTC
Identified - An issue has been identified and technical teams are working towards resolving the situation.
Nov 25, 17:35 UTC
Bancontact: Resolved Service Disruption
Resolved - The service disruption for Bancontact has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcements emails for further details.
Nov 25, 12:08 UTC
Update - An issue has been identified and technical teams are working towards resolving the situation.
Nov 25, 11:39 UTC
Identified - An issue has been identified and technical teams are working towards resolving the situation.
Nov 25, 11:37 UTC
iDEAL: Resolved Service Disruption
Resolved - The service disruption for iDEAL has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcements emails for further details.
Nov 25, 07:48 UTC
Identified - An issue has been identified and technical teams are working towards resolving the situation.
Nov 25, 07:27 UTC
CCweb: Resolved Service Disruption
Resolved - The service disruption for CCweb has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcements emails for further details.
Nov 25, 06:04 UTC
Identified - An issue has been identified and technical teams are working towards resolving the situation.
Nov 25, 05:52 UTC
Nov 24, 2021
Pay by Bank app: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 24, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 13:01 UTC
Scheduled - A scheduled maintenance window has been announced for: Pay by Bank app. The service might be degraded between: 2021-11-24 13:00:00 & 2021-11-24 14:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 18, 01:57 UTC
paysafecard: Resolved Service Disruption
Resolved - The service disruption for paysafecard has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcements emails for further details.
Nov 24, 11:01 UTC
Identified - An issue has been identified and technical teams are working towards resolving the situation.
Nov 24, 11:00 UTC
Nov 23, 2021
iDEAL: Resolved Service Disruption
Resolved - The service disruption for iDEAL has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcements emails for further details.
Nov 23, 12:50 UTC
Identified - An issue has been identified and technical teams are working towards resolving the situation.
Nov 23, 12:36 UTC
Trustly: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 23, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 06:00 UTC
Scheduled - A scheduled maintenance window has been announced for: Trustly. The service might be degraded between: 2021-11-23 06:00:00 & 2021-11-23 09:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 18, 16:56 UTC
Bancontact: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 23, 05:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 05:02 UTC
Scheduled - A scheduled maintenance window has been announced for: Bancontact. The service might be degraded between: 2021-11-23 05:00:00 & 2021-11-23 05:15:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 22, 16:52 UTC
Nov 22, 2021
iDEAL: Resolved Service Disruption
Resolved - The service disruption for iDEAL has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcements emails for further details.
Nov 22, 18:03 UTC
Identified - An issue has been identified and technical teams are working towards resolving the situation.
Nov 22, 17:56 UTC
PayU: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 22, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 21:00 UTC
Scheduled - A scheduled maintenance window has been announced for: PayU. The service might be degraded between: 2021-11-19 21:00:00 & 2021-11-22 05:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 18, 15:29 UTC
Nov 21, 2021
giropay: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 21, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 17:00 UTC
Scheduled - A scheduled maintenance window has been announced for: giropay. The service might be degraded between: 2021-11-20 17:00:00 & 2021-11-21 23:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 8, 15:27 UTC
Blik: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 21, 11:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 23:03 UTC
Scheduled - A scheduled maintenance window has been announced for: Blik. The service might be degraded between: 2021-11-20 23:00:00 & 2021-11-21 11:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 18, 14:50 UTC
Przelewy24: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 21, 11:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 23:03 UTC
Scheduled - A scheduled maintenance window has been announced for: Przelewy24. The service might be degraded between: 2021-11-20 23:00:00 & 2021-11-21 11:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 18, 09:16 UTC
eps: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 21, 11:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 16:30 UTC
Scheduled - A scheduled maintenance window has been announced for: eps. The service might be degraded between: 2021-11-20 16:30:00 & 2021-11-21 11:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 16, 15:30 UTC
Przelewy24: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 21, 11:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 14:00 UTC
Scheduled - A scheduled maintenance window has been announced for: Przelewy24. The service might be degraded between: 2021-11-20 14:00:00 & 2021-11-21 11:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 16, 13:48 UTC
Przelewy24: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 21, 09:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 01:04 UTC
Scheduled - A scheduled maintenance window has been announced for: Przelewy24. The service might be degraded between: 2021-11-21 01:00:00 & 2021-11-21 09:10:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 19, 14:28 UTC
SOFORT: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 21, 09:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 23:33 UTC
giropay: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 21, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 23:01 UTC
Scheduled - A scheduled maintenance window has been announced for: giropay. The service might be degraded between: 2021-11-20 23:00:00 & 2021-11-21 09:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 3, 08:41 UTC
Przelewy24: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 21, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 23:30 UTC
Scheduled - A scheduled maintenance window has been announced for: Przelewy24. The service might be degraded between: 2021-11-20 23:30:00 & 2021-11-21 04:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 19, 14:40 UTC
Blik: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 21, 02:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 23:30 UTC
Scheduled - A scheduled maintenance window has been announced for: Blik. The service might be degraded between: 2021-11-20 23:30:00 & 2021-11-21 02:45:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 19, 15:12 UTC
Nov 20, 2021
eps: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 20, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 15:00 UTC
Scheduled - A scheduled maintenance window has been announced for: eps. The service might be degraded between: 2021-11-19 15:00:00 & 2021-11-20 12:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 19, 01:46 UTC
Przelewy24: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 20, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 21:00 UTC
Scheduled - A scheduled maintenance window has been announced for: Przelewy24. The service might be degraded between: 2021-11-19 21:00:00 & 2021-11-20 08:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 18, 15:39 UTC
Blik: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 20, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 21:00 UTC
Scheduled - A scheduled maintenance window has been announced for: Blik. The service might be degraded between: 2021-11-19 21:00:00 & 2021-11-20 08:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 18, 09:28 UTC
Przelewy24: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 20, 07:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 22:30 UTC
Scheduled - A scheduled maintenance window has been announced for: Przelewy24. The service might be degraded between: 2021-11-19 22:30:00 & 2021-11-20 07:30:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 16, 13:39 UTC
eps: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 20, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 18:01 UTC
Scheduled - A scheduled maintenance window has been announced for: eps. The service might be degraded between: 2021-11-19 18:00:00 & 2021-11-20 04:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 12, 13:06 UTC
Nov 19, 2021
Bancontact: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 19, 21:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 08:25 UTC
Scheduled - A scheduled maintenance window has been announced for: Bancontact. The service might be degraded between: 2021-11-19 08:25:00 & 2021-11-19 21:10:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 16, 09:37 UTC
iDEAL: Resolved Service Disruption
Resolved - The service disruption for iDEAL has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcements emails for further details.
Nov 19, 12:40 UTC
Identified - An issue has been identified and technical teams are working towards resolving the situation.
Nov 19, 12:32 UTC
iDEAL: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 19, 05:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 04:25 UTC
Nov 18, 2021
iDEAL: Resolved Service Disruption
Resolved - The service disruption for iDEAL has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcements emails for further details.
Nov 18, 11:45 UTC
Identified - An issue has been identified and technical teams are working towards resolving the situation.
Nov 18, 11:14 UTC
Blik: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 18, 01:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 21:01 UTC
Scheduled - A scheduled maintenance window has been announced for: Blik. The service might be degraded between: 2021-11-17 21:00:00 & 2021-11-18 01:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 17, 15:20 UTC
Nov 17, 2021
Bancontact: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 17, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 21:00 UTC
Scheduled - A scheduled maintenance window has been announced for: Bancontact. The service might be degraded between: 2021-11-17 21:00:00 & 2021-11-17 22:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 16, 09:33 UTC
Bancontact: Resolved Service Disruption
Resolved - The service disruption for Bancontact has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcements emails for further details.
Nov 17, 09:31 UTC
Identified - An issue has been identified and technical teams are working towards resolving the situation.
Nov 17, 09:05 UTC
Nov 16, 2021
Bancontact: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 16, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 21:01 UTC
Scheduled - A scheduled maintenance window has been announced for: Bancontact. The service might be degraded between: 2021-11-16 21:00:00 & 2021-11-16 22:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 16, 09:28 UTC
Bancontact: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 16, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 05:00 UTC
Scheduled - A scheduled maintenance window has been announced for: Bancontact. The service might be degraded between: 2021-11-16 05:00:00 & 2021-11-16 06:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 11, 12:24 UTC
← Incident History Powered by Atlassian Statuspage