DOKU: Scheduled Maintenance - QRIS/DOKU Wallet
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 2023 - 19:30 UTC
Scheduled - A scheduled maintenance window has been announced for DOKU - QRIS/DOKU Wallet. The service might be degraded between: 2023-11-28 19:30:00 & 2023-11-28 21:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 28, 2023 19:30-21:00 UTC
APaaS Onboarding API: Full Service Disruption - UAT Onboarding
Investigating - The PPRO monitoring system has detected a Full Service Disruption of APaaS Onboarding API - UAT Onboarding which we are currently investigating. Please refer to our official Email Service Announcements for further details.
Nov 22, 2023 - 14:27 UTC
PPRO Infrastructure ? Major Outage
Girogate: Transaction Processing Platform Operational
Girogate: Transaction Redirector Operational
Girolink: Boarding Platform Operational
Girocount: Billing Machine Operational
Girocon: Reconciliation Processing Platform ? Operational
Girofix: Reconciliation Processing Platform ? Operational
Settlement Services ? Operational
LATAM Processing ? Operational
LATAM Processing Engine ? Operational
LATAM Billing ? Operational
Processing Files Operational
APaaS API Operational
APaaS Batch Reconciliation Operational
APaaS Client Side Encryption Operational
APaaS Developer Centre Operational
APaaS Hosted Payment Page Operational
APaaS Hosted Payment Fields Operational
APaaS Hub UI Operational
APaaS Onboarding API Major Outage
APaaS Surcharging API Operational
APaaS Tokenization Operational
APaaS UAT Environment Operational
Payment Methods ? Under Maintenance
Alipay Operational
AMEX (American Express) Operational
Bancontact Operational
BLIK Operational
BLIK OneClick Operational
Boleto - Brazil Operational
Creditcard Acquiring Operational
Credit Card - Argentina Operational
Credit Card - Brazil Operational
Credit Card - Chile Operational
Credit Card - Colombia Operational
Credit Card - Mexico Operational
Credit Card - Peru Operational
Entercash Operational
eps Operational
FPX Online Banking Operational
giropay Operational
GoPay Operational
HSBC Omni Collect Operational
HSBC HK/SG QR Code Operational
HSBC AU/SG Fiserv HPP Operational
HSBC AU PayID/PayTo Operational
iDEAL Operational
Klarna Operational
Klarna Sofort Operational
Konbini Payments Operational
MB multibanco Operational
MyBank Operational
OXXO - Mexico Operational
PagoFacil - Argentina Operational
Pay by Bank app Operational
Payconiq Operational
paysafecard Operational
PayU Operational
POLi Operational
PostFinance Yellowpay Operational
Przelewy24 Operational
RapiPago - Argentina Operational
SafetyPay Operational
SEPA direct debit Operational
SEPA Payout Operational
Thailand Banks Operational
Trustly Operational
TrustPay Operational
WeChat Pay Operational
Other ? Under Maintenance
Orchestration Connections Operational
Fiserv AU Operational
OSB Acquiring Operational
Payture Operational
PayU Acquiring Operational
RS2 Acquiring Operational
Risk Management Operational
3D Secure 2.1 MPI Operational
MDES Operational
Riskified Operational
Settlement Services Operational
Daily Settlements Operational
Weekly Settlements Operational
Monthly Settlements Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
paysafecard: Scheduled Maintenance - paysafecard, Paysafecash, Openbucks, SafetyPay, PagoEfectivo Dec 5, 2023 01:00-04:00 UTC
A scheduled maintenance window has been announced for paysafecard - paysafecard, Paysafecash, Openbucks, SafetyPay, PagoEfectivo. The service might be degraded between: 2023-12-05 01:00:00 & 2023-12-05 04:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Posted on Nov 28, 2023 - 01:20 UTC
paysafecard: Scheduled Maintenance - paysafecard, Paysafecash, Openbucks, SafetyPay, PagoEfectivo Dec 12, 2023 01:00-04:00 UTC
A scheduled maintenance window has been announced for paysafecard - paysafecard, Paysafecash, Openbucks, SafetyPay, PagoEfectivo. The service might be degraded between: 2023-12-12 01:00:00 & 2023-12-12 04:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Posted on Nov 28, 2023 - 01:22 UTC
Past Incidents
Nov 28, 2023
paysafecard: Scheduled Maintenance
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 28, 05:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 01:01 UTC
Scheduled - A scheduled maintenance window has been announced for paysafecard. The service might be degraded between: 2023-11-28 01:00:00 & 2023-11-28 04:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 15, 03:16 UTC
paysafecard: Scheduled Maintenance
Completed - This scheduled maintenance has been revoked. Please refer to our official Email Service Announcements for further details.
Nov 28, 01:27 UTC
Scheduled - A scheduled maintenance window has been announced for paysafecard. The service might be degraded between: 2023-11-30 01:00:00 & 2023-11-30 04:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 15, 03:17 UTC
Nov 27, 2023
APaaS Hub UI: Resolved Service Disruption
Resolved - The internal service disruption of APaaS Hub UI has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Nov 27, 20:36 UTC
Identified - An internal issue has been identified and our technical teams are working towards resolving the situation.
Nov 27, 19:21 UTC
giropay: Scheduled Maintenance
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 27, 03:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 23:01 UTC
Scheduled - A scheduled maintenance window has been announced for giropay. The service might be degraded between: 2023-11-26 23:00:00 & 2023-11-27 02:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 16, 01:36 UTC
Nov 26, 2023
eps: Resolved Service Disruption
Resolved - The external service disruption of eps has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Nov 26, 10:51 UTC
Identified - The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Nov 26, 07:18 UTC
Nov 25, 2023
Bancontact: Resolved Service Disruption
Resolved - The external service disruption of Bancontact has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Nov 25, 21:03 UTC
Identified - The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Nov 25, 21:03 UTC
paysafecard: Resolved Service Disruption
Resolved - The external service disruption of paysafecard has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Nov 25, 01:37 UTC
Identified - The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Nov 25, 01:14 UTC
Nov 24, 2023
Credit Card - Brazil: Resolved Service Disruption - Cielo
Resolved - The external service disruption of Credit Card - Brazil - Cielo has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Nov 24, 12:53 UTC
Identified - The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Nov 24, 09:35 UTC
Nov 23, 2023
APaaS Hub UI: Scheduled Maintenance - APaaS OS
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 23, 04:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 13:01 UTC
Scheduled - A scheduled maintenance window has been announced for APaaS Hub UI - APaaS OS. The service might be degraded between: 2023-11-22 13:00:00 & 2023-11-22 18:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 19, 01:36 UTC
eps: Scheduled Maintenance - UniCredit Bank Austria
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 23, 04:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 18:00 UTC
Scheduled - A scheduled maintenance window has been announced for eps - UniCredit Bank Austria. The service might be degraded between: 2023-11-22 18:00:00 & 2023-11-23 04:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 17, 15:33 UTC
Przelewy24: Scheduled Maintenance - BGŻ BNP Paribas Polska
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 23, 04:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 21:00 UTC
Scheduled - A scheduled maintenance window has been announced for Przelewy24 - BGŻ BNP Paribas Polska. The service might be degraded between: 2023-11-22 21:00:00 & 2023-11-22 23:59:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 21, 13:24 UTC
BLIK: Scheduled Maintenance - Bank BNP Paribas
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 23, 04:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 21:00 UTC
Scheduled - A scheduled maintenance window has been announced for BLIK - Bank BNP Paribas. The service might be degraded between: 2023-11-22 21:00:00 & 2023-11-22 23:59:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 21, 09:51 UTC
Nov 22, 2023
Credit Card - Mexico: Resolved Service Disruption
Resolved - The external service disruption of Credit Card - Mexico has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Nov 22, 16:06 UTC
Identified - The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Nov 22, 12:14 UTC
iDEAL: Scheduled Maintenance - Knab
Completed - This scheduled maintenance has been revoked. Please refer to our official Email Service Announcements for further details.
Nov 22, 11:16 UTC
Scheduled - A scheduled maintenance window has been announced for iDEAL - Knab. The service might be degraded between: 2023-11-26 23:30:00 & 2023-11-27 05:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 14, 07:25 UTC
MyBank: Scheduled Maintenance
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 22, 08:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 21:00 UTC
Scheduled - A scheduled maintenance window has been announced for MyBank. The service might be degraded between: 2023-11-21 21:00:00 & 2023-11-22 02:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 15, 02:10 UTC
Nov 21, 2023
DOKU: Scheduled Maintenance - BNI VA
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 21, 22:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 18:00 UTC
Scheduled - A scheduled maintenance window has been announced for DOKU - BNI VA . The service might be degraded between: 2023-11-21 18:00:00 & 2023-11-21 22:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 14, 07:05 UTC
APaaS Hub UI: Scheduled Maintenance - APaaS OS
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 21, 21:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 13:01 UTC
Scheduled - A scheduled maintenance window has been announced for APaaS Hub UI - APaaS OS. The service might be degraded between: 2023-11-21 13:00:00 & 2023-11-21 18:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 19, 01:34 UTC
Bancontact: Resolved Service Disruption - BELFIUS BANK
Resolved - The external service disruption of Bancontact - BELFIUS BANK has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Nov 21, 14:25 UTC
Identified - The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Nov 21, 14:21 UTC
Bancontact: Scheduled Maintenance
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 21, 08:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 07:01 UTC
Scheduled - A scheduled maintenance window has been announced for Bancontact. The service might be degraded between: 2023-11-21 07:00:00 & 2023-11-21 08:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 10, 15:19 UTC
Nov 20, 2023
Bancontact: Resolved Service Disruption
Resolved - The external service disruption of Bancontact has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Nov 20, 16:19 UTC
Identified - The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Nov 20, 16:19 UTC
Pay by Bank app: Scheduled Maintenance
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 20, 12:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 11:01 UTC
Scheduled - A scheduled maintenance window has been announced for Pay by Bank app. The service might be degraded between: 2023-11-20 11:00:00 & 2023-11-20 12:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 17, 06:13 UTC
BLIK: Scheduled Maintenance - Krakowski Bank Spółdzielczy
Completed - The scheduled maintenance has been completed.
Nov 20, 08:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 23:00 UTC
Scheduled - A scheduled maintenance window has been announced for BLIK - Krakowski Bank Spółdzielczy. The service might be degraded between: 2023-11-17 23:00:00 & 2023-11-18 19:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 14, 07:01 UTC
SafetyPay: Scheduled Maintenance - Production Services
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 20, 08:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 06:00 UTC
Update - The scheduled maintenance window has been changed for: SafetyPay - Production Services. The service might be degraded between: 2023-11-19 06:00:00 & 2023-11-19 11:30:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 15, 16:02 UTC
Scheduled - A scheduled maintenance window has been announced for SafetyPay - Production Services. The service might be degraded between: 2023-11-19 00:00:00 & 2023-11-19 05:30:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 15, 02:00 UTC
Credit Card - Colombia: Scheduled Maintenance - Credibanco
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 20, 08:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 06:00 UTC
Scheduled - A scheduled maintenance window has been announced for Credit Card - Colombia - Credibanco. The service might be degraded between: 2023-11-20 06:00:00 & 2023-11-20 07:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 13, 12:21 UTC
DOKU: Scheduled Maintenance - Bank Mandiri
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 20, 01:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 18:45 UTC
Scheduled - A scheduled maintenance window has been announced for DOKU - Bank Mandiri. The service might be degraded between: 2023-11-19 18:45:00 & 2023-11-19 19:05:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 17, 17:03 UTC
DOKU: Scheduled Maintenance - Bank BNI
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 20, 00:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 19:00 UTC
Scheduled - A scheduled maintenance window has been announced for DOKU - Bank BNI. The service might be degraded between: 2023-11-19 19:00:00 & 2023-11-19 19:30:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 17, 15:48 UTC
Nov 19, 2023
SafetyPay: Resolved Service Disruption
Resolved - The internal service disruption of SafetyPay has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Nov 19, 16:05 UTC
Identified - The identified internal issue is still ongoing and our technical teams are continuing to work towards resolving the situation.
Nov 19, 15:02 UTC
Investigating - We are currently investigating this issue.
Nov 19, 14:11 UTC
BLIK: Scheduled Maintenance - PKO Bank Polski
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 19, 11:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 23:01 UTC
Scheduled - A scheduled maintenance window has been announced for BLIK - PKO Bank Polski. The service might be degraded between: 2023-11-18 23:00:00 & 2023-11-19 11:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 17, 15:27 UTC
Przelewy24: Scheduled Maintenance - Inteligo
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 19, 11:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 23:01 UTC
Scheduled - A scheduled maintenance window has been announced for Przelewy24 - Inteligo. The service might be degraded between: 2023-11-18 23:00:00 & 2023-11-19 11:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 17, 15:23 UTC
Przelewy24: Scheduled Maintenance - PKO BP
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 19, 11:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 23:01 UTC
Scheduled - A scheduled maintenance window has been announced for Przelewy24 - PKO BP. The service might be degraded between: 2023-11-18 23:00:00 & 2023-11-19 11:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 17, 15:14 UTC
Przelewy24: Scheduled Maintenance - mBank
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 19, 08:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 01:00 UTC
Scheduled - A scheduled maintenance window has been announced for Przelewy24 - mBank. The service might be degraded between: 2023-11-19 01:00:00 & 2023-11-19 08:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 14, 08:18 UTC
Pay by Bank app: Scheduled Maintenance
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 19, 04:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 07:00 UTC
Scheduled - A scheduled maintenance window has been announced for Pay by Bank app. The service might be degraded between: 2023-11-13 07:00:00 & 2023-11-17 21:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 10, 16:21 UTC
Przelewy24: Scheduled Maintenance - BGŻ BNP Paribas Polska
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 19, 04:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 20:00 UTC
Scheduled - A scheduled maintenance window has been announced for Przelewy24 - BGŻ BNP Paribas Polska . The service might be degraded between: 2023-11-17 20:00:00 & 2023-11-18 08:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 17, 15:21 UTC
Przelewy24: Scheduled Maintenance - BGŻ BNP Paribas Polska
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 19, 04:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 00:00 UTC
Scheduled - A scheduled maintenance window has been announced for Przelewy24 - BGŻ BNP Paribas Polska . The service might be degraded between: 2023-11-19 00:00:00 & 2023-11-19 01:59:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 17, 15:19 UTC
eps: Scheduled Maintenance - OBK, BKS, BTV
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 19, 04:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 00:15 UTC
Scheduled - A scheduled maintenance window has been announced for eps - OBK, BKS, BTV. The service might be degraded between: 2023-11-19 00:15:00 & 2023-11-19 01:15:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 17, 15:36 UTC
BLIK: Scheduled Maintenance - BNP Paribas Bank Polska S.A.
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 19, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 00:00 UTC
Scheduled - A scheduled maintenance window has been announced for BLIK - BNP Paribas Bank Polska S.A.. The service might be degraded between: 2023-11-19 00:00:00 & 2023-11-19 01:59:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 17, 15:29 UTC
BLIK: Scheduled Maintenance - Nest Bank
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 19, 03:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 23:30 UTC
Scheduled - A scheduled maintenance window has been announced for BLIK - Nest Bank. The service might be degraded between: 2023-11-18 23:30:00 & 2023-11-19 01:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 17, 15:39 UTC
BLIK: Scheduled Maintenance - Krakowski Bank Spółdzielczy
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 19, 03:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 23:00 UTC
Scheduled - A scheduled maintenance window has been announced for BLIK - Krakowski Bank Spółdzielczy. The service might be degraded between: 2023-11-17 23:00:00 & 2023-11-18 19:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 15, 03:22 UTC
BLIK: Scheduled Maintenance - Bank Pocztowy S.A
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 19, 03:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 21:00 UTC
Scheduled - A scheduled maintenance window has been announced for BLIK - Bank Pocztowy S.A. The service might be degraded between: 2023-11-18 21:00:00 & 2023-11-18 22:30:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 15, 03:23 UTC
Przelewy24: Scheduled Maintenance - Bank Pocztowy
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 19, 03:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 21:00 UTC
Scheduled - A scheduled maintenance window has been announced for Przelewy24 - Bank Pocztowy. The service might be degraded between: 2023-11-18 21:00:00 & 2023-11-18 23:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 17, 15:17 UTC
Nov 18, 2023
BLIK: Scheduled Maintenance - SGB
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 18, 07:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 23:00 UTC
Scheduled - A scheduled maintenance window has been announced for BLIK - SGB. The service might be degraded between: 2023-11-17 23:00:00 & 2023-11-18 04:30:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 16, 07:52 UTC
BLIK: Scheduled Maintenance - Santander Bank Polska S.A
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 18, 03:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 22:02 UTC
Scheduled - A scheduled maintenance window has been announced for BLIK - Santander Bank Polska S.A. The service might be degraded between: 2023-11-17 22:00:00 & 2023-11-18 02:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 15, 11:47 UTC
Przelewy24: Scheduled Maintenance - Santander Bank
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 18, 03:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 22:03 UTC
Scheduled - A scheduled maintenance window has been announced for Przelewy24 - Santander Bank. The service might be degraded between: 2023-11-17 22:00:00 & 2023-11-18 02:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 15, 11:44 UTC
Nov 17, 2023
DOKU: Scheduled Maintenance - BRIVA, BRI Direct Debit, Brimo & BRI Ceria
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 17, 20:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 16:00 UTC
Scheduled - A scheduled maintenance window has been announced for DOKU - BRIVA, BRI Direct Debit, Brimo & BRI Ceria. The service might be degraded between: 2023-11-17 16:00:00 & 2023-11-17 19:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 17, 06:36 UTC
Credit Card - Colombia: Resolved Service Disruption - Credibanco
Resolved - The external service disruption of Credit Card - Colombia - Credibanco has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Nov 17, 12:17 UTC
Identified - The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Nov 17, 11:12 UTC
LATAM Processing Engine: Scheduled Maintenance
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 17, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 03:00 UTC
Scheduled - A scheduled maintenance window has been announced for LATAM Processing Engine. The service might be degraded between: 2023-11-17 03:00:00 & 2023-11-17 08:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 3, 15:43 UTC
APaaS UAT Environment: Resolved Service Disruption - Merchant Onboarding
Resolved - The external service disruption of APaaS UAT Environment - Merchant Onboarding has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Nov 17, 04:48 UTC
Investigating - The PPRO monitoring system has detected a Partial Service Disruption of APaaS UAT Environment - Merchant Onboarding which we are currently investigating. Please refer to our official Email Service Announcements for further details.
Nov 17, 02:17 UTC
Credit Card - Brazil: Scheduled Maintenance - Cielo
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 17, 03:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 03:01 UTC
Scheduled - A scheduled maintenance window has been announced for Credit Card - Brazil - Cielo. The service might be degraded between: 2023-11-09 03:00:00 & 2023-11-17 02:59:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 8, 21:03 UTC
Credit Card - Brazil: Scheduled Maintenance - Cielo
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 17, 03:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 15:00 UTC
Scheduled - A scheduled maintenance window has been announced for Credit Card - Brazil - Cielo. The service might be degraded between: 2023-11-16 15:00:00 & 2023-11-17 03:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 8, 21:04 UTC
DOKU: Scheduled Maintenance
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 17, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 20:00 UTC
Scheduled - A scheduled maintenance window has been announced for DOKU. The service might be degraded between: 2023-11-16 20:00:00 & 2023-11-16 21:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 10, 08:08 UTC
Nov 16, 2023
Nov 15, 2023
eps: Resolved Service Disruption - Volksbank Gruppe, HypoBank
Resolved - The external service disruption of eps - Volksbank Gruppe, HypoBank has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Nov 15, 11:18 UTC
Identified - The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Nov 14, 13:19 UTC
MyBank: Scheduled Maintenance
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 15, 06:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 01:00 UTC
Scheduled - A scheduled maintenance window has been announced for MyBank. The service might be degraded between: 2023-11-15 01:00:00 & 2023-11-15 06:40:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 8, 10:57 UTC
LATAM Processing Engine: Scheduled Maintenance
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 15, 03:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 12:00 UTC
Scheduled - A scheduled maintenance window has been announced for LATAM Processing Engine. The service might be degraded between: 2023-11-14 12:00:00 & 2023-11-15 03:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 3, 15:44 UTC
Nov 14, 2023
Bancontact: Resolved Service Disruption
Resolved - The external service disruption of Bancontact has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Nov 14, 20:29 UTC
Identified - The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Nov 14, 20:29 UTC
Credit Card - Brazil: Resolved Service Disruption - Stone
Resolved - The external service disruption of Credit Card - Brazil - Stone has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Nov 14, 11:43 UTC
Identified - The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Nov 14, 11:38 UTC
MyBank: Resolved Service Disruption
Resolved - The external service disruption of MyBank has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Nov 14, 09:57 UTC
Investigating - The PPRO monitoring system has detected a Partial Service Disruption of MyBank which we are currently investigating. Please refer to our official Email Service Announcements for further details.
Nov 14, 09:53 UTC
Bancontact: Scheduled Maintenance - Bancontact Switch
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Nov 14, 06:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 01:30 UTC
Scheduled - A scheduled maintenance window has been announced for Bancontact - Bancontact Switch. The service might be degraded between: 2023-11-14 01:30:00 & 2023-11-14 06:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Nov 9, 14:19 UTC
Bancontact: Resolved Service Disruption
Resolved - The external service disruption of Bancontact has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Nov 14, 00:04 UTC
Identified - The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Nov 13, 22:16 UTC
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