In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 08:00 UTC
Scheduled - A scheduled maintenance window has been announced for Pay by Bank app - CR Environment. The service might be degraded between: 2022-08-17 08:00:00 & 2022-08-19 16:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
PPRO Infrastructure ? Operational
Girogate: Transaction Processing Platform Operational
Girogate: Transaction Redirector Operational
Girolink: Boarding Platform Operational
Girocount: Billing Machine Operational
Girofix: Reconciliation Processing Platform Operational
LATAM Processing ? Operational
LATAM Billing ? Operational
Payment Methods ? Under Maintenance
Alipay Operational
Bancontact Operational
BLIK Operational
BLIK OneClick Operational
Boleto - Brazil Operational
Creditcard Acquiring Operational
Credit Card - Argentina Operational
Credit Card - Brazil Operational
Credit Card - Chile Operational
Credit Card - Colombia Operational
Credit Card - Mexico Operational
Credit Card - Peru Operational
Entercash Operational
eps Operational
FPX Online Banking Operational
giropay Operational
iDEAL Operational
Klarna Operational
Klarna Sofort Operational
Konbini Payments Operational
MB multibanco Operational
MyBank Operational
OXXO - Mexico Operational
PagoFacil - Argentina Operational
Pay by Bank app Under Maintenance
Payconiq Operational
paysafecard Operational
PayU Operational
POLi Operational
PostFinance Yellowpay Operational
Przelewy24 Operational
RapiPago - Argentina Operational
SafetyPay Operational
SEPA direct debit Operational
SEPA Payout Operational
Thailand Banks Operational
Trustly Operational
TrustPay Operational
WeChat Pay Operational
Other ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
A scheduled maintenance window has been announced for paysafecard - paysafecard and Paysafecash. The service might be degraded between: 2022-08-18 00:00:00 & 2022-08-18 07:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Posted on Aug 5, 01:50 UTC
eNETS: Scheduled Maintenance Aug 19, 00:30-15:59 UTC
A scheduled maintenance window has been announced for eNETS. The service might be degraded between: 2022-08-19 00:30:00 & 2022-08-19 15:59:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Posted on Aug 10, 01:57 UTC
eps: Scheduled Maintenance Aug 19, 05:00-05:15 UTC
A scheduled maintenance window has been announced for eps. The service might be degraded between: 2022-08-19 05:00:00 & 2022-08-19 05:15:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Posted on Aug 16, 14:30 UTC
A scheduled maintenance window has been announced for eps - production environment. The service might be degraded between: 2022-08-20 18:00:00 & 2022-08-20 22:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Posted on Aug 12, 01:53 UTC
BLIK: Scheduled Maintenance - Mobile transfers Aug 20, 22:30 - Aug 21, 02:30 UTC
A scheduled maintenance window has been announced for BLIK - Mobile transfers. The service might be degraded between: 2022-08-20 22:30:00 & 2022-08-21 02:30:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Posted on Jul 22, 05:25 UTC
Bancontact: Scheduled Maintenance Aug 22, 23:00 - Aug 23, 02:00 UTC
A scheduled maintenance window has been announced for Bancontact. The service might be degraded between: 2022-08-22 23:00:00 & 2022-08-23 02:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Posted on Aug 16, 14:21 UTC
A scheduled maintenance window has been announced for giropay - Production environment. The service might be degraded between: 2022-08-23 00:00:00 & 2022-08-23 00:30:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Posted on Aug 17, 03:04 UTC
A scheduled maintenance window has been announced for eps - Production Environment . The service might be degraded between: 2022-08-23 00:00:00 & 2022-08-23 00:30:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Posted on Aug 17, 03:06 UTC
A scheduled maintenance window has been announced for paysafecard - paysafecard and Paysafecash. The service might be degraded between: 2022-08-24 00:00:00 & 2022-08-24 01:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Posted on Aug 12, 01:42 UTC
A scheduled maintenance window has been announced for giropay - Starfinanz. The service might be degraded between: 2022-08-27 00:00:00 & 2022-08-27 00:30:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Posted on Aug 3, 02:15 UTC
Przelewy24: Scheduled Maintenance Aug 27, 23:00 - Aug 28, 01:00 UTC
A scheduled maintenance window has been announced for Przelewy24. The service might be degraded between: 2022-08-27 23:00:00 & 2022-08-28 01:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Posted on Aug 12, 12:32 UTC
Past Incidents
Aug 17, 2022
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Aug 17, 04:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 03:00 UTC
Scheduled - A scheduled maintenance window has been announced for Bancontact - Access Control Server platform.. The service might be degraded between: 2022-08-17 03:00:00 & 2022-08-17 05:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Aug 11, 03:04 UTC
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Aug 17, 04:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 02:30 UTC
Scheduled - A scheduled maintenance window has been announced for Bancontact - Bancontact Switch. The service might be degraded between: 2022-08-17 02:30:00 & 2022-08-17 04:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Aug 12, 12:35 UTC
Aug 16, 2022
Resolved - The external service disruption of Bancontact - Mobile Transactions has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Aug 16, 14:06 UTC
Identified - The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Aug 16, 13:45 UTC
Resolved - The external service disruption of paysafecard has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Aug 16, 09:58 UTC
Investigating - We are currently investigating this issue.
Aug 16, 08:38 UTC
Resolved - The external service disruption of iDEAL - ING Bank has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Aug 16, 01:36 UTC
Identified - The identified external issue is still ongoing and technical teams of iDEAL are continuing to work towards resolving the situation.
Aug 15, 21:17 UTC
Investigating - The PPRO monitoring system has detected a Partial Service Disruption of iDEAL - ING Bank which we are currently investigating. Please refer to our official Email Service Announcements for further details.
Aug 15, 20:34 UTC
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Aug 16, 00:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 23:01 UTC
Scheduled - A scheduled maintenance window has been announced for Bancontact. The service might be degraded between: 2022-08-15 23:00:00 & 2022-08-16 01:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Aug 10, 15:33 UTC
Aug 15, 2022
Aug 14, 2022
Resolved - The external service disruption of BLIK has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Aug 14, 14:55 UTC
Update - The identified external issue is still ongoing and technical teams of BLIK are continuing to work towards resolving the situation.
Aug 14, 14:21 UTC
Identified - The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Aug 14, 12:35 UTC
Resolved - The external service disruption of BLIK has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Aug 14, 03:25 UTC
Identified - The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Aug 14, 03:04 UTC
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Aug 14, 00:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 23:00 UTC
Scheduled - A scheduled maintenance window has been announced for iDEAL - ASN Bank / SNS Bank / RegioBank. The service might be degraded between: 2022-08-13 23:00:00 & 2022-08-14 01:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Aug 11, 04:12 UTC
Aug 13, 2022
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Aug 13, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 19:00 UTC
Scheduled - A scheduled maintenance window has been announced for eNETS. The service might be degraded between: 2022-08-13 19:00:00 & 2022-08-13 22:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Aug 10, 01:55 UTC
Aug 12, 2022
Resolved - The external service disruption of eps has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Aug 12, 19:14 UTC
Identified - The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Aug 12, 19:07 UTC
Resolved - The external service disruption of giropay has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Aug 12, 19:14 UTC
Identified - The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Aug 12, 19:04 UTC
Resolved - The external service disruption of Przelewy24 has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Aug 12, 08:01 UTC
Update - The external service disruption of Przelewy24 has reportedly been resolved and we will monitor the situation closely before closing the incident.
Aug 12, 07:31 UTC
Monitoring - The external service disruption of Przelewy24 has reportedly been resolved and we will monitor the situation closely before closing the incident.
Aug 12, 07:31 UTC
Investigating - The PPRO monitoring system has detected a Partial Service Disruption of Przelewy24 which we are currently investigating. Please refer to our official Email Service Announcements for further details.
Aug 12, 07:16 UTC
Aug 11, 2022
Resolved - The external service disruption of Credit Card - Mexico - MX_Openpay has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Aug 11, 22:49 UTC
Investigating - The PPRO monitoring system has detected a Partial Service Disruption of Credit Card - Mexico - MX_Openpay which we are currently investigating. Please refer to our official Email Service Announcements for further details.
Aug 11, 22:23 UTC
Resolved - The internal service disruption of Girogate has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Aug 11, 21:31 UTC
Identified - An internal issue has been identified and our technical teams are working towards resolving the situation.
Aug 11, 21:30 UTC
Resolved - The external service disruption of eps has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Aug 11, 18:55 UTC
Identified - The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Aug 11, 18:54 UTC
Resolved - The external service disruption of giropay has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Aug 11, 18:54 UTC
Identified - The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Aug 11, 18:51 UTC
Aug 10, 2022
Resolved - The internal service disruption of iDEAL has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Aug 10, 23:54 UTC
Identified - An internal issue has been identified and our technical teams are working towards resolving the situation.
Aug 10, 23:36 UTC
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Aug 10, 17:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 16:30 UTC
Scheduled - A scheduled maintenance window has been announced for DOKU - Kredivo. The service might be degraded between: 2022-08-10 16:30:00 & 2022-08-10 17:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Aug 4, 02:13 UTC
Resolved - Boleto transactions are operating normally since 12:15 (UTC).
Aug 10, 12:27 UTC
Investigating - From 11:35 to 12:15 UTC, Boleto transactions were affected due to a Bradesco outage. At this moment, we're operating normally again.
Aug 10, 12:25 UTC
Aug 9, 2022
Resolved - The external service disruption of iDEAL - ASN Bank / SNS Bank / RegioBank has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Aug 9, 12:37 UTC
Identified - The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Aug 9, 10:59 UTC
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Aug 9, 00:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 23:00 UTC
Scheduled - A scheduled maintenance window has been announced for Bancontact. The service might be degraded between: 2022-08-08 23:00:00 & 2022-08-09 01:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Aug 2, 14:19 UTC
Aug 8, 2022
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Aug 8, 16:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 14:01 UTC
Scheduled - A scheduled maintenance window has been announced for BLIK - TEST ENVIRONMENTS. The service might be degraded between: 2022-08-08 14:00:00 & 2022-08-08 17:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Aug 5, 01:54 UTC
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Aug 8, 01:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 00:00 UTC
Scheduled - A scheduled maintenance window has been announced for PostFinance - E-Payment. The service might be degraded between: 2022-08-08 00:00:00 & 2022-08-08 01:30:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Aug 4, 02:18 UTC
Aug 7, 2022
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Aug 7, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 21:30 UTC
Scheduled - A scheduled maintenance window has been announced for Przelewy24 - GetIn Online, Noble Bank. The service might be degraded between: 2022-08-06 21:30:00 & 2022-08-07 06:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Aug 3, 14:34 UTC
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Aug 7, 03:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 00:01 UTC
Scheduled - A scheduled maintenance window has been announced for Przelewy24 - mBank. The service might be degraded between: 2022-08-07 00:00:01 & 2022-08-07 03:30:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Aug 5, 15:45 UTC
Aug 6, 2022
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Aug 6, 02:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 22:31 UTC
Scheduled - A scheduled maintenance window has been announced for BLIK - Nest Bank. The service might be degraded between: 2022-08-05 22:30:00 & 2022-08-06 02:30:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Aug 5, 11:20 UTC
Aug 5, 2022
Resolved - The external service disruption of eps has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Aug 5, 19:10 UTC
Update - The identified external issue is still ongoing and technical teams of eps are continuing to work towards resolving the situation.
Aug 5, 17:41 UTC
Identified - The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Aug 5, 15:30 UTC
Resolved - The external service disruption of Credit Card - Brazil - BR_Cielo has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Aug 5, 14:23 UTC
Monitoring - The external service disruption of Credit Card - Brazil - BR_Cielo has reportedly been resolved and we will monitor the situation closely before closing the incident.
Aug 5, 14:21 UTC
Identified - The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Aug 5, 14:20 UTC
Aug 4, 2022
Resolved - The external service disruption of giropay has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Aug 4, 03:52 UTC
Update - The identified external issue is still ongoing and technical teams of giropay are continuing to work towards resolving the situation.
Aug 4, 03:31 UTC
Identified - The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Aug 4, 03:24 UTC
Resolved - The external service disruption of eps has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Aug 4, 03:50 UTC
Identified - The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Aug 4, 03:25 UTC
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Aug 4, 00:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 00:00 UTC
Scheduled - A scheduled maintenance window has been announced for paysafecard - Merchant payment services. The service might be degraded between: 2022-08-04 00:00:00 & 2022-08-04 01:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Jul 27, 01:18 UTC
Aug 3, 2022
Completed - After validating the impact of the maintenance, PPRO want to inform you that the maintenance has successfully completed and all affected services are operational.
Aug 3, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 00:01 UTC
Scheduled - A scheduled maintenance window has been announced for paysafecard - Merchant payment services . The service might be degraded between: 2022-08-03 00:00:00 & 2022-08-03 05:00:00 UTC. For details about the possible performance impacts for this service, please refer to our official Service Announcements emails.
Jul 21, 01:36 UTC
Resolved - The unscheduled maintenance has been completed.
Aug 3, 02:12 UTC
Identified - The disruption turned out to be an unscheduled maintenance by the provider.
Aug 3, 02:09 UTC