The service degradation affecting BANCOMAT Pay has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Posted Sep 11, 2026 - 14:55 UTC
Monitoring
The service degradation affecting BANCOMAT Pay has reportedly been resolved. We are currently monitoring the recovery of BANCOMAT Pay extensively to ensure that performance remains stable before we formally conclude this incident.
Posted Sep 11, 2026 - 14:52 UTC
Identified
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
Posted Sep 11, 2026 - 14:51 UTC
Investigating
The PPRO monitoring system has identified a Partial Service Degradation affecting BANCOMAT Pay. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
Posted Sep 11, 2026 - 12:53 UTC
This incident affected: Payment Methods (BANCOMAT Pay).