Girocount: Resolved Service Disruption

Incident Report for PPRO Acquiring Platform

Resolved

The internal service disruption of Girocount has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.

Posted Sep 08, 2023 - 14:20 UTC

Identified

Please be informed about the delay in the creation of settlement files for day 243. Our teams are working on an incident resolution. We apologise for the caused inconvenience.

Posted Sep 04, 2023 - 12:01 UTC

This incident affected: PPRO Infrastructure (Girocount: Billing Machine).