The external service disruption of Trustly - Sparkasse/HypoVereinsbank/Abn Amro has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Posted Jun 01, 2025 - 11:17 UTC
Identified
The identified external issue is still ongoing and technical teams of Trustly are continuing to work towards resolving the situation.
Posted Jun 01, 2025 - 09:32 UTC
Investigating
The investigation of the Partial Service Disruption of Trustly - Sparkasse/HypoVereinsbank/Abn Amro is still ongoing. Please refer to our official Email Service Announcements for further details.
Posted Jun 01, 2025 - 09:15 UTC
Identified
The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Posted Jun 01, 2025 - 06:16 UTC
This incident affected: Payment Methods (Trustly).