Bancontact | | Resolved Severe Service Degradation

Incident Report for PPRO Acquiring Platform

Resolved

The service degradation of Bancontact has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Posted Nov 23, 2025 - 23:41 UTC

Monitoring

The service degradation of Bancontact has reportedly been resolved and we will monitor the situation closely before closing the case.
Posted Nov 23, 2025 - 23:22 UTC

Investigating

The PPRO monitoring system has detected a Severe Service Degradation of Bancontact which we are currently investigating. Please refer to our official Email Service Announcements for further details.
Posted Nov 23, 2025 - 22:06 UTC
This incident affected: Payment Methods (Bancontact).