giropay: Resolved Service Disruption

Incident Report for PPRO Acquiring Platform

Resolved

The service disruption for giropay has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcements emails for further details.
Posted Nov 26, 2021 - 08:27 UTC

Update

An issue has been identified and technical teams are working towards resolving the situation.
Posted Nov 26, 2021 - 07:49 UTC

Identified

As of 2021-11-26 06:10:00 UTC, due to an increase of impact, this is issue is classified as full service disruption.
Posted Nov 26, 2021 - 06:39 UTC

Investigating

As of 2021-11-26 06:10:00 UTC, due to an increase of impact, this is issue is classified as full service disruption.
Posted Nov 26, 2021 - 06:28 UTC

Identified

An issue has been identified and technical teams are working towards resolving the situation.
Posted Nov 26, 2021 - 05:43 UTC
This incident affected: Payment Methods (giropay).