The internal service disruption of Bancontact has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Posted Jul 25, 2024 - 21:03 UTC
Update
This payment scheme was partially recovered. We have also identified an internal issue and our teams are continuing to work towards resolving the situation.
Posted Jul 25, 2024 - 14:30 UTC
Identified
The identified external issue is still ongoing and technical teams of Bancontact are continuing to work towards resolving the situation.
Posted Jul 25, 2024 - 07:38 UTC
Investigating
The investigation of the Partial Service Disruption of Bancontact is still ongoing. Please refer to our official Email Service Announcements for further details.
Posted Jul 25, 2024 - 07:37 UTC
Identified
The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Posted Jul 25, 2024 - 07:27 UTC
This incident affected: Payment Methods (Bancontact).