MB Way: Resolved Service Disruption

Incident Report for PPRO Acquiring Platform

Resolved

The external service disruption of MB Way has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Posted May 30, 2025 - 03:17 UTC

Monitoring

The external service disruption of MB Way has reportedly been resolved and we will monitor the situation closely before closing the incident.
Posted May 30, 2025 - 02:46 UTC

Identified

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Posted May 30, 2025 - 02:40 UTC
This incident affected: Payment Methods (MB Way).