The external service disruption of Bancontact - Beobank has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Posted May 25, 2023 - 13:02 UTC
Identified
The identified external issue is still ongoing and technical teams of Bancontact are continuing to work towards resolving the situation.
Posted May 24, 2023 - 06:13 UTC
Investigating
The investigation of the Partial Service Disruption of Bancontact is still ongoing. Please refer to our official Email Service Announcements for further details.
Posted May 23, 2023 - 11:09 UTC
Identified
The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Posted May 23, 2023 - 09:49 UTC
This incident affected: Payment Methods (Bancontact).