CCweb: Resolved Service Disruption

Incident Report for PPRO Acquiring Platform

Resolved

The service disruption for CCweb has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcements emails for further details.

Posted Oct 08, 2021 - 10:48 UTC

Identified

Investigations continue with the root cause identified external to PPRO. Our support teams are in close collaboration with the Payment Method and are awaiting their finding and resolution steps.

Posted Oct 08, 2021 - 10:40 UTC

Investigating

The PPRO monitoring system has detected a Full Service Disruption for: CCweb which we are currently investigating. Please refer to our official Email Service Announcements for further details.

Posted Oct 08, 2021 - 10:36 UTC

This incident affected: Payment Methods (Creditcard Acquiring).