eps | Erste Bank and savings banks | Resolved Partial Service Degradation

Incident Report for PPRO Acquiring Platform

Resolved

The service degradation of eps has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.

Posted Mar 07, 2026 - 16:35 UTC

Monitoring

The service degradation of eps has reportedly been resolved and we will monitor the situation closely before closing the case.

Posted Mar 07, 2026 - 15:18 UTC

Identified

This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

Posted Mar 07, 2026 - 15:17 UTC

Investigating

The PPRO monitoring system has detected a Partial Service Degradation of eps which we are currently investigating. Please refer to our official Email Service Announcements for further details.

Posted Mar 07, 2026 - 14:46 UTC

This incident affected: Payment Methods (eps).