The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Posted May 01, 2026 - 01:56 UTC
Monitoring
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Credit Card - Mexico extensively to ensure that performance remains stable before we formally conclude this incident.
Posted May 01, 2026 - 01:35 UTC
Identified
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
Posted Apr 30, 2026 - 22:53 UTC
Investigating
The PPRO monitoring system has identified a Partial Service Degradation affecting Credit Card - Mexico. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
Posted Apr 30, 2026 - 18:25 UTC
This incident affected: Payment Methods (Credit Card - Mexico).