iDEAL: Resolved Service Disruption - ASN Bank / SNS Bank / RegioBank
Incident Report for PPRO Acquiring Platform
Resolved
The external service disruption of iDEAL - ASN Bank / SNS Bank / RegioBank has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Posted Jun 04, 2024 - 14:35 UTC
Update
The identified external issue is still ongoing and technical teams of iDEAL are continuing to work towards resolving the situation.
Posted Jun 04, 2024 - 14:29 UTC
Identified
The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Posted Jun 04, 2024 - 14:22 UTC
This incident affected: Payment Methods (iDEAL).