eps: Resolved Service Disruption - SPARKASSE OBEROESTERREICH BANK AG/ALPEN PRIVATBANK AG

Incident Report for PPRO Acquiring Platform

Resolved

The external service disruption of eps - SPARKASSE OBEROESTERREICH BANK AG/ALPEN PRIVATBANK AG has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.

Posted May 13, 2025 - 15:34 UTC

Identified

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

Posted May 13, 2025 - 07:51 UTC

This incident affected: Payment Methods (eps).