[External] OXXO - Mexico | | Resolved Partial Service Degradation

Incident Report for PPRO Acquiring Platform

Resolved

The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Posted Jun 03, 2026 - 16:34 UTC

Identified

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
Posted Jun 02, 2026 - 18:55 UTC
This incident affected: Payment Methods (OXXO - Mexico).