Bancontact | WIP | Resolved Partial Service Degradation

Incident Report for PPRO Acquiring Platform

Resolved

The service degradation of Bancontact has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.

Posted Nov 27, 2025 - 20:54 UTC

Monitoring

The service degradation of Bancontact has reportedly been resolved and we will monitor the situation closely before closing the case.

Posted Nov 27, 2025 - 20:42 UTC

Identified

This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

Posted Nov 27, 2025 - 20:24 UTC

This incident affected: Payment Methods (Bancontact).