Bancontact: Resolved Service Disruption - BNP PARIBAS FORTIS (FORTIS BANK SA/NV)

Incident Report for PPRO Acquiring Platform

Resolved

The external service disruption of Bancontact - BNP PARIBAS FORTIS (FORTIS BANK SA/NV) has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Posted Jun 10, 2025 - 15:17 UTC

Identified

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Posted Jun 10, 2025 - 13:27 UTC
This incident affected: Payment Methods (Bancontact).