The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Posted Oct 14, 2026 - 09:35 UTC
Monitoring
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Credit Card - Brazil extensively to ensure that performance remains stable before we formally conclude this incident.
Posted Oct 14, 2026 - 09:03 UTC
Identified
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
Posted Oct 14, 2026 - 08:41 UTC
Investigating
The PPRO monitoring system has identified a Partial Service Degradation affecting Credit Card - Brazil. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
Posted Oct 14, 2026 - 08:20 UTC
This incident affected: Payment Methods (Credit Card - Brazil).