MyBank: Resolved Service Disruption

Incident Report for PPRO Acquiring Platform

Resolved

The external service disruption of MyBank has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.

Posted Apr 22, 2024 - 09:54 UTC

Identified

The identified external issue is still ongoing and technical teams of MyBank are continuing to work towards resolving the situation.

Posted Apr 22, 2024 - 09:42 UTC

Investigating

We are currently investigating this issue.

Posted Apr 22, 2024 - 09:38 UTC

This incident affected: Payment Methods (MyBank).