Credit Card - Mexico: Resolved Service Disruption
Incident Report for PPRO Acquiring Platform
Resolved
The external service disruption of Credit Card - Mexico has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Posted Nov 15, 2024 - 20:37 UTC
Identified
The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Posted Nov 15, 2024 - 20:21 UTC
This incident affected: Payment Methods (Credit Card - Mexico).
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