SOFORT: Resolved Service Disruption

Incident Report for PPRO Acquiring Platform

Resolved

The external service disruption of SOFORT has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.

Posted Nov 25, 2024 - 14:42 UTC

Identified

The identified external issue is still ongoing and technical teams of SOFORT are continuing to work towards resolving the situation.

Posted Nov 25, 2024 - 14:31 UTC

Investigating

The PPRO monitoring system has detected a Partial Service Disruption of SOFORT which we are currently investigating. Please refer to our official Email Service Announcements for further details.

Posted Nov 25, 2024 - 14:20 UTC

This incident affected: Payment Methods (Klarna Sofort).