OXXO: Resolved Service Disruption
Incident Report for PPRO Acquiring Platform
Resolved
The external service disruption of OXXO has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Posted Sep 12, 2023 - 17:46 UTC
Investigating
The investigation of the Full Service Disruption of OXXO is still ongoing. Please refer to our official Email Service Announcements for further details.
Posted Sep 12, 2023 - 06:26 UTC
Identified
The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Posted Sep 12, 2023 - 00:16 UTC
This incident affected: Payment Methods (Other).