The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Posted Apr 15, 2026 - 09:36 UTC
Identified
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
Posted Apr 15, 2026 - 09:30 UTC
Investigating
The PPRO monitoring system has identified a Partial Service Degradation affecting MB multibanco. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
Posted Apr 15, 2026 - 09:23 UTC
This incident affected: Payment Methods (MB multibanco).