Transaction Processing Platform | | Resolved Partial Service Degradation

Incident Report for PPRO Acquiring Platform

Resolved

The service degradation affecting Transaction Processing Platform has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
Posted May 08, 2026 - 06:24 UTC

Update

The service degradation affecting Transaction Processing Platform has reportedly been resolved. We are currently monitoring the recovery of Transaction Processing Platform extensively to ensure that performance remains stable before we formally conclude this incident.
Posted May 08, 2026 - 05:54 UTC

Monitoring

The service degradation affecting Transaction Processing Platform has reportedly been resolved. We are currently monitoring the recovery of Transaction Processing Platform extensively to ensure that performance remains stable before we formally conclude this incident.
Posted May 08, 2026 - 05:52 UTC

Identified

This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
Posted May 08, 2026 - 05:50 UTC

Investigating

The PPRO monitoring system has identified a Partial Service Degradation affecting Transaction Processing Platform. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
Posted May 08, 2026 - 04:20 UTC
This incident affected: PPRO Infrastructure (Transaction Processing Platform).