eps: Resolved Service Disruption - Erste Bank und Sparkassen
Incident Report for PPRO Acquiring Platform
Resolved
The external service disruption of eps - Erste Bank und Sparkassen has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Posted Nov 04, 2024 - 12:49 UTC
Identified
The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Posted Nov 04, 2024 - 07:43 UTC
This incident affected: Payment Methods (eps).