Credit Card - Colombia | Refunds | Resolved Partial Service Degradation

Incident Report for PPRO Acquiring Platform

Resolved

The service degradation of Credit Card - Colombia has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Posted Nov 13, 2025 - 20:17 UTC

Investigating

The PPRO monitoring system has detected a Partial Service Degradation of Credit Card - Colombia which we are currently investigating. Please refer to our official Email Service Announcements for further details.
Posted Nov 13, 2025 - 18:14 UTC
This incident affected: Payment Methods (Credit Card - Colombia).
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