Transaction Processing Platform | | Resolved Severe Service Degradation

Incident Report for PPRO Acquiring Platform

Resolved

The service degradation of Transaction Processing Platform has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.

Posted Nov 13, 2025 - 09:53 UTC

Identified

This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

Posted Nov 13, 2025 - 09:48 UTC

This incident affected: PPRO Infrastructure (Transaction Processing Platform).