Credit Card - Brazil: Resolved Service Disruption - BR_Cielo
Incident Report for PPRO Acquiring Platform
Resolved
The external service disruption of Credit Card - Brazil - BR_Cielo has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.
Posted Aug 05, 2022 - 14:23 UTC
Monitoring
The external service disruption of Credit Card - Brazil - BR_Cielo has reportedly been resolved and we will monitor the situation closely before closing the incident.
Posted Aug 05, 2022 - 14:21 UTC
Identified
The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Posted Aug 05, 2022 - 14:20 UTC
This incident affected: Payment Methods (Credit Card - Brazil).
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